Pay Dialog Box

From the Patron Status workform - Account view, this dialog box appears when you select the charge to pay and click  above the transactions list, or when you click  to pay all charges. See Pay charges from the Account view

• Amount - If you want to partially pay the selected charge or charges, type the new amount (less than the balance) in the Amount box. If you want to accept an overpayment, type the new amount (more than the balance) in the Amount box.

Note:
If your library allows overpayments to be recorded as account credits, a dialog box appears that alerts you to the overpayment and provides the choice of crediting the account or not. Click Yes to credit the patron’s account. Click No to pay the charge without recording a credit. (Click Cancel if you entered the wrong amount.) If your library does not allow overpayments to be recorded as credits, a message indicates how much change you should give the patron. Click OK on the message box.

• Method - Select a payment method.
  • Use the method Collection Agency to record a payment that a patron has made directly to a collection agency, as reported by the collection agency.
  • The method Pay from Credit is available only if there is a credited amount on the patron’s account.
  • If your library accepts credit card payments, and the patron wants to pay with a credit card, select Credit card in the method box.
  • Note - Optional. If you want to add a note about the transaction, type the information in the Note box.